Privacy Policy

Last Updated: November 8, 2025

MawMaw’s Chicken Pies LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mawmawschickenpies.com, and when you purchase our products online.

By using our website or placing an order, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal information that you voluntarily provide when you visit our website, place an order, or contact us. This may include:

  • Personal Identification Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details are securely processed through Stripe, our third-party payment processor. We do not store or have access to your full payment card information.

  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

  • Order Information: Details related to your purchases and order history.


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase, delivery, or inquiries

  • Improve our website, products, and customer experience

  • Send you marketing or promotional materials (only with your consent)

  • Comply with legal obligations and prevent fraud


3. Payment Processing

We use Stripe to process payments securely. Stripe collects and processes payment information in accordance with its own privacy policy. You can review Stripe’s Privacy Policy at https://stripe.com/privacy.

We do not store your complete payment card details on our servers.


4. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information with:

  • Service Providers: Trusted third parties that help us operate our website, fulfill orders, and process payments (e.g., Stripe, WooCommerce, and shipping carriers).

  • Legal Authorities: When required by law, to comply with legal obligations or protect our rights.

All third-party partners are required to protect your information in accordance with this Privacy Policy and applicable laws.


5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze site traffic, and personalize content.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. However, some parts of our website may not function properly without them.


6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.


8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing or requesting a copy of your data

  • Requesting corrections or deletion of your data

  • Opting out of marketing emails

To exercise any of these rights, please contact us at mawmawschickenpies@gmail.com.
You may also unsubscribe from promotional emails by clicking the “unsubscribe” link in any message we send.


9. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete it promptly.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes are posted indicates your acceptance of those updates.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

MawMaw’s Chicken Pies LLC
652 Gralin Street
Kernersville, NC 27284
Email: mawmawschickenpies@gmail.com
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